07 343 1197 | 1076 Pukaki Street, Rotorua info@tnca.co.nz



The term “true north” means to strive towards your ideal state of perfection in life and business.

Here at True North Rotorua, we are dedicated to providing professional chartered accountancy services that help our clients navigate that path, so they can reach their business and personal goals.

True North Rotorua was established in 2011, by two sisters – Nicky and Trudi, after we became disillusioned with the model being used by larger chartered accountancy firms, and decided that our clients deserved quality personal services, driven by close working relationships.

Since then, the team has grown to now include three senior staff, who, together, have over 80 years of experience working as Chartered Accountants.

True North Rotorua is driven by six key values: family first, innovation, ownership, positivity, honesty, and empathy. We take pride in our ability to go above and beyond to provide timely, trustworthy and accurate solutions that truly add value to those we work with. We are committed to remaining up-to-date with any happenings in the business, tax and accounting world, and the latest technologies, for maximum efficiency and effectiveness – enabling our clients to stay at the very top of their game.

This means our clients can expect us to:

  • Listen to and understand their needs
  • Provide effective support and timely advice
  • Be accessible, approachable, and available, always
  • Apply our technical skills and knowledge, attention to detail, and personal service, to everything we do
  • Use the latest technology to provide efficiencies
  • And ultimately, deliver value

Best of all, across our 9 years of business at True North Rotorua, we have had the opportunity to work with hundreds of clients in over 30 industries, including:

  • Investment properties
  • BNB’s
  • Property and land development
  • Portfolio investments
  • Farming, forestry and agriculture
  • Tourism and hospitality (including accommodation, cafe’s, bars, and takeaway outlets)
  • Engineering, fabrication and maintenance
  • Auto services
  • Real estate and surveyors
  • Transport
  • Maori sector
  • Charitable organisations
  • Professional services (including lawyers, designers, marketers, insurance brokers, HR consultants, and doctors)
  • Hairdressers, beauticians, midwives, childcarers, vets, arborists, lawn carers, photographers and divers
  • Retail
  • E-commerce
  • IT specialists
  • Trades and construction (including builders, plumbers, painters, concreters, electricians, roofers, plasterers, tilers, earthmovers, fire system designers)

 This diverse and varied experience means we have a strong understanding of the unique challenges and realities of an array of different businesses and can apply our highly specialised skills to find solutions effectively and efficiently.

Nicky Old

Nicky Old


BMS(hons), CA, CPP

Nicky is a fully qualified Chartered Accountant with over 20 years’ experience in public practice.

Growing up in Rotorua with self-employed parents, Nicky experienced first-hand the highs and lows of this lifestyle choice and learned that running a successful business requires dedication and sacrifice. She enjoys working closely with her clients and sharing her knowledge and experience to help them to become successful in their own businesses.

After finishing secondary school and working for a few years in Rotorua, Nicky travelled overseas before returning home to complete her studies, graduating from the University of Waikato with first class honours. A self-confessed perfectionist it is her attention to detail and enquiring mind that is a natural fit for her career choice as a professional accountant.

Email Nicky

Mary-Robyn Clement

Mary-Robyn Clement


CA, BBus

Mary-Robyn began her accountancy career in Sydney achieving honours in all her studies.  After a short break to raise her four children she returned to work in Rotorua, and continued studying for her professional qualifications attaining Chartered Accountancy status.

A people person, Mary-Robyn enjoys a hands on approach and has extensive experience in all aspects of accounting and taxation matters.  Her enthusiasm and commitment to forming close relationships with her clients ensures she has a full understanding of all your business needs to help you achieve your goals.

Email Mary-Robyn

Trudi Herniman

Trudi Herniman

Accounting Technician and Software Consultant


Trudi’s background was initially in IT graduating from Unitec with a degree in Computing Systems. She started her career managing the computer network for a Chartered Accounting firm which led her to develop a broad set of accounting skills and becoming certified in several accounting software packages. Trudi has now been working in a Chartered Accountancy environment for over 15 years and is a qualified Accounting Technician and member of CAANZ.

Mixing her passion for IT  and her knowledge of accounting practices she is able to provide advice, training and support to our clients on various accounting software packages including Xero, MYOB, QuickBooks or Cash Manager Rural and whether it may be an existing system or a new implementation.

Email Trudi



Accounting Assistant/Tax Administrator

Georgia started at True North as our Administrator in 2018 and coming from a hospitality background, has a love for ensuring all clients are greeted with a friendly smile and are well taken care of. As Georgia started learning about the accounting world, she outgrew her role as Administrator and has now comfortably settled in as our Accounting Assistant and Tax Administrator.

Email Georgia

Juanita Preece

Juanita Preece

Accounting Assistant

Juanita joined the team in June 2022. She grew up in Tokoroa and began her accounting career in Rotorua in 1993 and has worked for two Rotorua accounting practices, previously working with Nicky and Mary-Robyn. Juanita looks forward to the knowledge and experience of True North. She is married to Mark, has two grown boys and one granddaughter

Email Juanita

Andy Naicker

Andy Naicker

Accounting Assistant

Andy joined the True North team in 2021 as an Administrator. Working in administration and Customer Service, together with management of client payables and receivables, Andy provides vital support to the team and to our clients. Andy is efficient and completes tasks to a high standard. With a keen interest in the accounting field Andy looks forward to progressing her career with True North and their valued clients.

Email Andy

Megan Thomas

Megan Thomas

Accounting Assistant

Megan began her journey with True North in April 2022. She is currently studying a Bachelor of Accountancy at Massey University via correspondence. Megan has always had an interest in accounting and looks forward to becoming the best she can be in her field. She is excited for all the new challenges she will face as she develops her accounting career with True North.

Email Megan

How can we help?

If you are in need of a chartered accountant in Rotorua, who can provide comprehensive accounting advice and services, so your business can truly flourish, you’ve come to the right place!

Give us a call today, to discuss how we can help you.

True North Chartered Accountants Ltd

1076 Pukaki Street Rotorua 3010 PHONE 07 343 1197

PO Box 1171 Rotorua 3040 EMAIL info@truenorthca.co.nz